Frequently Asked Questions
Need to cancel? We get it.
Contact [email protected] or call our office at 703.591.2490 to cancel your subscription.
We're happy to offer Business packages with various user amounts. To see options feel free to visit Prices > Business or click the link here.
Do you need more than 20 seats?
Contact us with out form or at [email protected] or 703.591.2490 or complete this brief form and someone from our team will be in touch.
Yes! We're currently in the process of moving SST information from previous clients over into the new system.
Previous users being moved into the new system get one month free to get accustomed to the new set-up before they will be charged the subscription rate.
If you have any questions about this process or about the new set up for SST, please contact us through or contact form or at [email protected] or 703.591.2490.
Once completing the free preview, you should be prompted to unlock the rest of the course material by buying either an individual subscription or a business package.
Otherwise, you can see all of the available packages at the bottom of the Course Page.
We offer a 14-day money-back guarantee on our subscription plans. If you are not satisfied with our service for any reason, you may request a refund within 14 days of your initial purchase. Refunds will be issued to the original payment method used for the purchase.
After the initial 14-day period, all subscription fees are non-refundable. To request a refund, please contact our customer support team at [email protected].
Business Admins should be able to access and assign seats through our Admin Dashboard, under the Students Tab.
Once under the students tab, select add student and enter the necessary information. Once the student is added, you can go into the student information and assign them to a course.
(You may need to allow time for enrollments to process before you can assign students to a course.)
If you're having trouble accessing the dashboard or never received your email, please contact us either through our contact form or at 703.591.2490 or [email protected].
You can also check out our Admin Page for guides on how to set up and access your Admin Dashboard.
When you purchase your business package, you should receive an email that prompts you to complete the set up of your Admin Account and access your Dashboard.
If you did not receive this email or are having trouble accessing the Dashboard, please contact us through or contact form or at [email protected] or 703.591.2490.
You can also check out our Admin Page for guides on how to set up and access your Admin Dashboard.
Once you're signed into the Admin Dashboard, you can add students by going into the Students Tab at the top of the page.
Click 'Add Student' and enter the student's first name, last name and email. Make sure to leave the password blank, the student will get a chance to set up their own password.
Enroll the student in the course of your choosing at set up. Once finished click 'Add'.
If you need more information on how to set up and access your Admin Dashboard, you can visit our Admin Page for more guides and visual walkthroughs.
Once a student is entered into the Dashboard, you can view their enrollments, last active status, full name, and email.
If you want to change the courses that a student is enrolled in, you can click 'View' next to the student's information under the Students tab.
Unfortunately, Student name and email address cannot be changed after adding the student. But if changes need to be made, you can delete a student and use the free seat to add the student back in with their new information.
If you need help deleting a student, you can check out our Admin Page for guides and visual walkthroughs of the Admin Dashboard.
Super Sales Training can adjust in capacity along with your business. If you need to increase or downsize the amounts of seats you've purchased, you can contact us at [email protected] or 703.591.2491.
In this day and age, sometimes there are just too many pages to have to open, we understand. Luckily as Admin, you can send out a sign-in link to your students that allow them to directly sign into their course.
Go to the Student tab in the WooNinja Dashboard and find the student you need to send the sign-in link to. You should be able to go to the right of that student and click 'Copy Sign-In Link'. Share that link with your student and they'll be able to sign into the course directly.
While going through the course, you may see a banner at the bottom of the page that refers to downloadable materials.
You can either click there, or access the materials by signing into your student dashboard.
Once you get into your Super Sales Training Course, we recommend going through the material as is it presented.
However, once you have completed material, we encourage you to revisit previous videos and exercises depending on your needs in the office or out in the field.
Congratulations on completing the Super Sales Training Course! Now that you've completed the course, there are a few steps you can take to further enhance your skills and continue your professional development.
Firstly, we highly recommend revisiting the material from the course regularly. Repetition is key to mastering any skill, and by revisiting the content, you can reinforce the techniques and strategies you've learned, ensuring they become second nature in your sales approach.
If you feel like you need additional support or want to explore more products outside of Super Sales Training. You can visit www.daveyoho.com for a more comprehensive list of our offerings.